Privacy in plain language
Kvetoiq collects information needed to operate its website, respond to inquiries, deliver contracted services, maintain security, and improve its operations. We do not sell personal information for money. The rights and obligations described below may vary based on where you live and which laws apply.
Scope of this policy
This Privacy Policy applies to personal information Kvetoiq handles through kvetoiq.com, contact and assessment forms, business communications, sales and support interactions, and services where Kvetoiq determines the purpose and means of processing.
It does not replace a customer agreement or data processing agreement. It also does not govern third-party websites, platforms, or services that maintain their own privacy notices.
Information we may collect
Please do not submit sensitive personal information, credentials, confidential third-party data, or information that is not necessary for your inquiry unless Kvetoiq has specifically requested it through an appropriate secure process.
Where information comes from
- Directly from you when you complete a form, email, call, schedule a meeting, or engage our services.
- Automatically from your browser or device through server logs, cookies, and similar technologies.
- From your company, colleagues, authorized representatives, or business partners.
- From service providers used for website hosting, communications, scheduling, analytics, security, and business operations.
- From public professional or business sources where permitted and relevant to a legitimate business interaction.
How we use personal information
- Respond to inquiries and understand requested data services.
- Prepare samples, proposals, scopes, contracts, and service communications.
- Provide, maintain, support, secure, and improve our website and services.
- Schedule meetings and communicate about an existing or potential business relationship.
- Diagnose technical issues, prevent abuse, and protect Kvetoiq, customers, users, and systems.
- Maintain business, tax, legal, security, and operational records.
- Comply with applicable law, enforce agreements, and establish or defend legal claims.
- Send relevant business communications where permitted, subject to available opt-out rights.
Legal bases where applicable
Where a law requires Kvetoiq to identify a legal basis, processing may rely on one or more of the following:
Cookies and similar technologies
Kvetoiq may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website performance, maintain security, and measure engagement.
| Category | Purpose | Control |
|---|---|---|
| Essential | Support core website operation, security, forms, and session functions. | These may be necessary for requested website functions. |
| Functional | Remember choices and improve convenience or presentation. | May be managed through available consent or browser controls. |
| Analytics | Help understand visits, page performance, and website usage patterns. | May be managed through available consent or browser controls. |
| Marketing | Measure campaigns or support relevant business communications where used. | Subject to applicable consent and opt-out controls. |
You can adjust browser settings to reject or remove cookies. Some website functions may not operate as intended if essential technologies are blocked. Where Kvetoiq provides a cookie or consent control, you can use it to manage available choices.
When information may be disclosed
Kvetoiq does not sell personal information for money. We may disclose information in the following circumstances:
- To vendors supporting hosting, forms, communications, scheduling, analytics, security, storage, professional services, and other business operations.
- To professional advisers such as lawyers, accountants, auditors, insurers, and consultants.
- To a customer or its authorized users when information relates to services performed for that customer.
- When required by law, legal process, or a valid governmental request.
- When reasonably necessary to protect rights, safety, systems, users, customers, or the public.
- In connection with a financing, reorganization, merger, acquisition, sale, or transfer of all or part of a business, subject to appropriate protections.
- With your direction, authorization, or consent.
Vendors are expected to handle information for defined purposes and subject to appropriate contractual or legal obligations.
Information processed for customers
When Kvetoiq processes information on behalf of a customer under a service agreement, the customer generally determines the purpose and instructions for that processing. The applicable agreement, statement of work, or data processing terms govern that activity.
Customers are responsible for providing lawful instructions, identifying permitted sources and fields, and satisfying notices, permissions, or other obligations that apply to their use of the services. Requests concerning customer-controlled information may need to be directed to the relevant customer.
Whether information is publicly accessible does not remove privacy, contractual, source, or use-based considerations. Kvetoiq evaluates projects based on the requested sources, fields, purpose, access method, and applicable requirements.
Data retention
Kvetoiq retains personal information only for as long as reasonably necessary for the purposes described in this policy, including to manage inquiries and relationships, provide services, maintain security and records, comply with law, resolve disputes, and enforce agreements.
Retention periods vary based on the type of information, the relationship, contractual requirements, legal obligations, sensitivity, operational need, and whether information is needed for security or dispute resolution. Information may be deleted, anonymized, or aggregated when it is no longer required.
Security
Kvetoiq uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, or destruction. Safeguards are selected based on the nature of the information and the relevant risks.
No website, transmission, storage system, or security measure is guaranteed to be completely secure. You should use appropriate care when sending information online and contact us if you believe your interaction with Kvetoiq is no longer secure.
International data transfers
Kvetoiq and its service providers may process information in countries other than the country where it was collected. Privacy and data protection laws may differ between jurisdictions.
Where required, Kvetoiq uses appropriate contractual, organizational, or legal safeguards for international transfers. Contact us if you have questions about safeguards relevant to your information.
Your privacy rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information and information about how it is processed.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Request restriction of, or object to, certain processing.
- Receive certain information in a portable format.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
- Appeal a decision or contact an appropriate privacy authority where the law provides that right.
To submit a request, email info@kvetoiq.com with the subject "Privacy Request." Kvetoiq may request information reasonably necessary to verify your identity, authority, and the scope of the request. We will respond as required by applicable law. Certain rights may be limited by legal exceptions.
Authorized agents may submit requests where permitted, but Kvetoiq may require proof of authorization and verification of the individual.
Children's privacy
Kvetoiq's website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
Third-party websites and services
The website may link to services operated by third parties, including scheduling, social media, or other external platforms. Their privacy practices are governed by their own notices. Kvetoiq is not responsible for the privacy practices of unaffiliated third parties.
Changes to this policy
Kvetoiq may update this Privacy Policy to reflect changes in its practices, services, technology, or legal requirements. The "Last updated" date identifies the current version. Where required, additional notice will be provided for material changes.
Contact Kvetoiq
Contact us if you have a question about this policy, want to exercise an applicable privacy right, or believe personal information has been handled incorrectly.